Air Conditioning FAQ
Q: How do I use the Aircon?
A: It's simple! All you need to do is adjust the thermostat up/down to the temperature you desire, everything else has already been set up for you.
Q: Why is the menu on my thermostat locked?
A: Settings on the thermostats have been restricted to ensure correct operation 24/7, you should never need to adjust the settings within the menu.
Q: Does the Aircon only cool the room down or heat it up too?
A: When you set a temperature on the thermostat, the Aircon unit will either heat or cool the room to reach the desired temperature.
Q: Why does the Aircon keep resetting the temperature itself?
A: The Aircon is set up to reset itself back to a comfortable working temperature to prevent issues with temperatures being left set too high or too low.
Q: Do I have to turn the Aircon unit on/off when I am entering or leaving the room?
A: No, the Aircon units employ presence sensors to tell whether there is someone in the room or not and automatically enter an energy saving mode when the room is empty for any prolonged period. Should you wish to turn the Aircon off it is not an issue, we always encourage all users to turn off any electronic devices when not in use.
Should you have any issues with your Air Conditioning or require any information not found in this FAQ, please submit a ticket to the estates team and someone will get back to you as soon as possible.
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